What kind of connection do I need to have a synchronous Zoom meeting?

We recommend checking your bandwidth speed by going to a website, for example, www.speedtest.net and clicking on “go”. The test will analyse your internet connection in that moment.
If the bandwidth is 2 Mbps in upload it is possible that your Zoom connection will be slow. Ideally the bandwitch should be 6/8 Mbps in upload.  
However, there are many factors that can influence the connection: being connected in more than one user to the same network or having multiple open applications/websites can negatively impact the speed. We recommend closing other applications when using Zoom. 

How can I schedule a lesson?

Once the Zoom application is open, click on the blue "Schedule" button. Once the scheduling has been completed, Zoom will provide you with a link and ID + password that you can communicate to your students (they can use one or the other to log in).

How should I inform students that I will have a synchronous video lesson?

Write an invitation message in the forum "Announcements" in your course on Moodle.  Communicate the link or the ID of the meeting to which students will have to connect at the scheduled date and time. Students who have entered the course at least once will receive an e-mail notification of the invitation.


Do I need to schedule a meeting for each lesson?

You can create a “recurring meeting” to be used for the entire course. This will be a virtual room that you can use anytime. Students will be able to join it only when you start the meeting at the scheduled time.

If I have multiple courses, do I need to create multiple meetings?

It is better having one meeting per course.

Where can I find my scheduled meetings?

Four icons appear in the top bar of the application: click on "Meetings". All scheduled meetings are listed on the left.

Can I use an external microphone?

Yes, you can select it when the meeting starts. In the bottom bar on the left next to the microphone icon, you can expand the menu and choose the desired device.


I’d like to record a meeting. How much space will this take up on my computer?

An hour of video recording is about 200 MB. However, this depends on what is shared on the screen and the recording settings of the account. 
If you share videos, images and they are recorded in high definition, the recording files will be larger. 

Can I record my synchronous lessons?

Yes, you can and it is better to record them in the cloud mode, especially if you teach in classroom. The recordings will be available for 15 days, then they will be deleted. Then it is suggested that you download them within this period of time and upload them in the Moodle course using Kaltura.

N.B. Do not upload them directly on Moodle because the system would be overloaded.

It is also recommended that you keep students' interventions the end of the lesson, in order to exclude them from the registration.

Can students record synchronous lessons?

No, they can not unless you have granted them permission. They see the “Record” button, but if they click on it they are notified that they do not have permission to record the lesson.


If I want to record my video lesson, will my students be notified?

Yes, every time the registration starts participants will receive a warning that they will have to accept. Otherwise they will have to leave the meeting.

Where can I find Zoom recordings?

Cloud recordings are saved in your online Zoom profile in the "Recorded" section.

If I enter a room different from the one I was recording in, will the meeting continue to be recorded?

Yes, it will. The meeting keeps on being recorded, but only in the room where I started recording. Hence, if I move to a breackout room, what happens in the breackout room will not be recorded. The recording will continue in the room where I started it.

How do I share the screen?

After opening the file on your PC, once the meeting has started, click the green "Share screen" button on the bottom bar, then select your preferred sharing mode.
Alternatively, all documents for students should be uploaded in the Moodle course.


How can I show students formulas, graphs, etc. on the Whiteboard?

Zoom offers the possibility to share a whiteboard where you can write with the mouse or a pen, if you use the tablet. Once the meeting has started, click on "Share screen" and select the "Whiteboard" mode.


Do participants have permission to share documents?

Yes, they have. Any participant can do it if you have enabled the "Allow participants to share screen" option in the "Security" section. Participants must click on "Share screen" (the button in green on the bottom bar), then select the document they wish to share.


When I share my screen students say they can’t hear the audio. Why?

When I share the desktop I have to select the option in the bottom left corner "Share computer sound". In this way the audio of the resource I'm going to share (e.g. a video on YouTube) will also be available to students.

I can't share what I want. My students don't see the pages I move through. Why?

You are probably sharing a single application, not the whole screen. To solve this problem, share again the screen by selecting the "Screen" option.

Where can I upload slides and any other documents for my students during the lessons?

Zoom allows you to attach files in the chat, but it is better to upload all the resources in your course in Moodle.   

Sometimes when I’m in a Zoom meeting my image and/or audio breaks up. What can I do?

It may be a connection problem. To improve the connection quality, we recommend only keeping Zoom open and closing any unnecessary apps or browsers which may be using bandwidth (email, websites, etc.).

Who is the co-host and what can he/she do?

Co-hosts have most privileges that hosts have in a meeting and can be assigned while the meeting is in progress. Some examples:

  • Participants management
  • Users admission from the waiting room
  • Starting a recording.

N.B. Co-host can't move users to breackout rooms.

Can I make a participant co-host?

Yes, you can. When you join the meeting and see the participants list, click on “More” next to the chosen participant's name and then click “Make co-host”.


How do I place a student in the waiting room?

First, you have to verify that the waiting room feature is enabled in the Security section. Then click on the participants list and next to the chosen participant's name click on "More" and "Put in waiting room".

Can I chat with participants in other rooms?

No, you can't. Each room, like the main room, is a meeting in itself. However, if you have breackout rooms, you can send a broadcast message publicly. To do this when the rooms are open click on "Broadcast message to all" in the breackout room section.

How can I mute the microphone to all?

Click on " Mute all" in the participants section at the bottom.

How do I ask a student to enable microphone and video?

In the participants section, click next to one participant's name on "Ask to unmute", or click on "More", then on "Ask to start video".