Where can I find the guide for uploading multimedia resources on Moodle with Kaltura?

Kaltura Guides are available at Kaltura page

How do I upload audio/video with Kaltura?

In your Moodle course

  • click on “MyMedia” (lefthand side of screen)
  • click Add new > upload multimedia content > Choose file to upload > choose file > open
  • Wait for the operation to finish
  • fill in the fields with a clear title for the lesson. Save file. 

The videos are uploaded to Moodle, but they are not yet visible to students. To make them visible:

  • go to course homepage by clicking Back (upper lefthand side)
  • turn on editing and click Add activity or resource > Kaltura media resource > Add
  • name file > click Add Media > tick the box for the file and Select Save and return to course.

The file is now available to students.  

I uploaded my videos in MyMedia, but students can’t see them. Why is this?

Uploading a video in MyMedia doesn’t mean inserting it in the course and making it visible to students. MyMedia is simply a folder which contains the multimedia resources that you have uploaded.

To insert a vide in the homepage of the course and make it available to students, it is necessary to consult the guide under the heading “Making multimedia contents available on the course homepage”


I made a video visible on my home page but can’t see the “Download Video” button. Why is this?

This anomaly happens when the video has an apostrafe in the description. It is necessary to avoid accents and apostrafes when naming the video.

I’d like to make a video and upload it with Kaltura. Can I do that without using Zoom?

Yes, using Zoom is not mandatory for video recording. Teachers can use the tool they prefer.

We recommend not recording in HD. This makes videos very heavy to upload and it is necessary to have an excellent internet connect to upload them. 

I’d like to record audio/video and upload it with Kaltura. Which formats can I use?

Kaltura accepts the following formats:

  • video formats: .flv, .asf, .qt, .mov, .mpg, .avi, .wmv, .mp4, .3gp, .f4v, and .m4v
  • audio formats: .flv, .asf, .wmv, .qt, .mov, .mpg, .avi, .mp3, .wav, .aiff, .mpa, e .wma. 

We recommend not recording in HD. This makes videos very heavy to upload and it is necessary to have an excellent internet connect to upload them.

I’d like to upload a PowerPoint presentation with audio in Kaltura. Is it possible?

Yes, but you must save the PowerPoint with audio in a specific way:

go to the File menu

  • choose “Save with name”
  • choose the destination
  • insert the file name
  • under “Save as” choose: video MPEG-4

Upload the file on Moodle following Kaltura guidelines.


I made a video that is less than 100MB. Can I upload it directly on Moodle without Kaltura?

No. If you want to upload the video, you must save it in MyMedia and make it available thorugh the Kaltura Video Resource. Uploading videos on Moodle, even if they are small, without using Kaltura weighs down the online course and makes it difficult for students to visualize.

I uploaded some audio files in .m4a format in MyMedia but the files are damaged and some places you can’t hear the audio. Why is this?

We recommend not uploading this file format due to coding problems It’s preferable to use .mp3 files. 


I uploaded an HD video on my course but students are seeing a low resolution version. Why is this?

The video streaming is carried out in different quality levels depending on the internet connection. If the connection is slow, the quality will be lower. It’s possible to change the video quality by clicking on the settings ‘wheel’ on the lower right side of the video player.